- This topic is empty.
-
Posts
-
Hello, I was trying to find some guidance on the easiest way to print and submit a secondary claim in DentalWriter. Primary insurance has paid and I was trying to generate a new claim form to submit to the secondary insurance. Thank you.
Hi Eastland Dental Center! Great question! What most of our clients prefer to do for secondary claims in DW is: – open/edit the claim in DW. Change the medical insurance company information at the top to the secondary insurer, using the contacts list – add any payments to the claim as needed from the primary insurer in field 29 (you will need to send along a copy of the EOB from the primary insurer with this claim as well) – Swap the insurance ID/policy information as needed between field 9, and fields 1 & 11 – In field 19, enter the words: SECONDARY CLAIM – print & send, or submit electronically if you do electronic claims! – it is a good idea to leave a “note” in the notes area at the top middle of the claim form, just indicating the claim was changed to a secondary claim and submitted. Hope this helps!
- You must be logged in to reply to this topic.