Hydraulic trolley leaking fluid after only a few months, is this normal wear

[Jake Norman]

I’m a bit frustrated and confused right now and could really use some outside perspective from people who know more about this equipment than I do, we bought a hydraulic pallet trolley about four months ago for our storage facility in Sharjah, nothing crazy in terms of usage, maybe used a handful of times a day for fairly standard loads, and recently one of our staff noticed a small amount of fluid pooling underneath it after it’s been sitting for a while, which obviously isn’t something you want to see this early into owning a piece of equipment, does anyone know if minor hydraulic fluid seepage like this is something that just happens occasionally with normal wear, or is this typically a sign of a seal issue or defect that should be addressed under warranty rather than something to just monitor and ignore, we haven’t dropped it, hit it against anything, or used it outside of what seems like completely normal operating conditions, so I’m struggling to understand why this would already be happening given how new it still is, while trying to figure out whether this is worth pursuing as a warranty claim I started looking into professional hydraulic trolley dealers in Sharjah just to get a sense of what proper service and support actually looks like from reputable sellers, since our original purchase came through a smaller seller who hasn’t been particularly responsive since we reported the issue, does anyone have experience dealing with a leak like this early in a hydraulic trolley’s lifespan, and if so was it something a simple seal replacement fixed, or did it end up being a bigger underlying issue that required full replacement of the unit instead, also is there a way to actually diagnose the source of the leak myself before involving a technician, or is that something better left to someone with actual experience working on this type of equipment given how the hydraulic system works internally, I don’t want to keep using it if there’s a legitimate safety concern tied to declining hydraulic pressure over time, but I also don’t want to overreact if this turns out to be a minor and expected issue that doesn’t actually affect performance or safety in any meaningful way, so if anyone’s dealt with something similar and can share what ended up being the actual cause, I’d really appreciate the insight before I decide how urgently to push this with the seller.

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